Privacy Policy

Last updated: 2025.8.1

At DEEP Robotics USA (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website deeprobotics.us, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, company name, and job title (when you submit a form or contact us).

Technical Information

  • IP address, browser type, operating system, referring pages, and access times.

  • Usage data through cookies and analytics tools (e.g., Google Analytics).

Transaction Information

  • Purchase history, delivery address, billing details, and payment confirmation (processed through third-party payment providers).

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our products, services, and website.

  • Respond to your inquiries and provide customer support.

  • Process orders, payments, and deliveries.

  • Send updates, promotional communications, or newsletters (only if you opt in).

  • Monitor site performance, security, and usage trends.

  • Comply with legal obligations and enforce our terms of service.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality and user experience.

  • Analyze traffic and usage patterns.

  • Remember user preferences.

You can manage or disable cookies in your browser settings. However, some site features may not function properly without cookies.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers (e.g., hosting, analytics, payment processors, logistics partners).

  • Business partners (for joint marketing or sales initiatives, if you consent).

  • Legal authorities when required by law or to protect our rights, safety, or property.

5. Data Security

We use reasonable technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.

  • Object to or restrict processing of your data.

  • Withdraw consent at any time (where consent is the basis of processing).

  • Request a copy of your personal data.

If you wish to exercise your rights, please contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover such data has been collected, we will delete it promptly.

10. International Users

If you access our site from outside the United States, note that your information may be transferred to and processed in the U.S. and other countries where data protection laws may differ from your own.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

DEEP Robotics USA
Email: info@deeprobotics.us